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Home › Legal › Cookie policy
ContentsWhat cookies areYour choiceThe three kindsThe cookiesYour browserQuestions

Cookie policy

Which cookies and similar tools walldorfsolutions.com uses, what each one is for, and how to change your choice. This version: 20 October 2026.

What cookies are

A cookie is a small file a website stores in your browser, so that it can recognise the browser on the next page or the next visit. Some cookies are needed for the site to work; others count visits or help us follow up enquiries. We use the word "cookies" here for similar tools as well, such as small scripts that send a page view.

Your choice

When you first open the site, a banner asks you. Accept allows all three kinds below; Reject allows only the necessary ones; Choose lets you pick statistics and marketing one by one. Until you choose, only necessary cookies are used, and no statistics or marketing tool is loaded. Your choice is kept for a year.

You can change it at any time with Cookie settings at the bottom of every page, or here:

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

The three kinds

  • Necessary — without these the shop, your sign-in and the security checks do not work, so they need no consent: WordPress and WooCommerce (sign-in and cart), the banner remembering your choice, Stripe on the payment step, Cloudflare and Turnstile (security), Google reCAPTCHA on forms, and the help button of our support desk (Zoho Desk).
  • Statistics — Google Analytics counts visits and pages, so we can see what helps visitors and what does not. Jetpack (Automattic) counts page views and visits to the shop's pages for the same reason. Both run only after you agree.
  • Marketing — Zoho Marketing Hub links visits to the site to an enquiry you made, so we can follow up properly; AutomateWoo remembers a cart you left so that, if you agreed to product news, we can remind you; and the site's fonts, which come from Google Fonts until we serve them ourselves. All run only after you agree.

Videos are not loaded at all until you press play; YouTube then sets its own cookies (we use its "no-cookie" address, which sets none until you play).

The cookies

CookieSet byWhat forHow longKind
wordpress_logged_in_…, wordpress_sec_…WordPresskeep you signed inend of visit, or 14 days with "Remember me"Necessary
wp_woocommerce_session_…, woocommerce_items_in_cart, woocommerce_cart_hashWooCommerceremember your cart2 days (7 days when signed in); end of visitNecessary
cmplz_banner-status, cmplz_functional, cmplz_statistics, cmplz_marketing, cmplz_preferences, cmplz_policy_id, cmplz_consented_servicesthe banner (Complianz)remember your choice365 daysNecessary
wp_consent_functional, wp_consent_statistics, wp_consent_statistics-anonymous, wp_consent_marketing, wp_consent_preferencesWordPress's consent tool (WP Consent API)tell the site's other parts what you chose30 days, renewed on each visitNecessary
__stripe_mid, __stripe_sidStripe, on the payment stepprevent card fraud1 year; 30 minutesNecessary
cf_clearanceCloudflaretell people from botsup to 1 yearNecessary
_GRECAPTCHA (on google.com)Google reCAPTCHAtell people from bots on our forms6 monthsNecessary
crmcsr (on desk.zoho.com)Zoho Desk, the help buttonprotect the help formend of visitNecessary
_ga, _ga_PVTV2MVK97Google Analyticscount visits and pagesup to 2 yearsStatistics
tk_or, tk_lr, tk_r3dJetpack (Automattic), shop statisticscount visits to the shop's pagesup to 1 year; 3 daysStatistics
wdf_consent_marketingthis sitelets AutomateWoo remember a cart; exists only while you accept marketing365 daysMarketing
wp_automatewoo_visitor_…, wp_automatewoo_session_startedAutomateWooremember a cart you left, for a reminder365 days; end of visitMarketing

The site also keeps two things in your browser's storage that are not cookies: WooCommerce's copy of your cart (wc_cart_hash_…, wc_fragments_…) and reCAPTCHA's check (_grecaptcha). Zoho Marketing Hub sets no cookie on this site; with your consent it sends each page you open to Zoho.

Your browser

You can also delete cookies or block them in your browser's settings. If you block the necessary ones, the shop and your sign-in will not work.

Questions

Write to [email protected]. The Privacy policy explains how we use personal data and what you can ask of us.

Walldorf

Intercompany and Integration Hub for SAP Business One, from the people who make them.

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Support: Mon–Fri, 9:30–20:30 IST

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Cookies on this site
We use cookies the site needs to work. With your yes, we also count visits (statistics) and follow up enquiries (marketing). Choose what you allow; you can change it any time under "Cookie settings".
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Preferences
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Statistics
Google Analytics and Jetpack count visits and pages, so we can improve the site. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
Zoho Marketing Hub and AutomateWoo follow up enquiries and carts left in the shop; Google Fonts delivers the site's fonts.
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